{"id":114,"date":"2021-04-24T14:55:47","date_gmt":"2021-04-24T12:55:47","guid":{"rendered":"https:\/\/orobiancu.corsica\/?page_id=114"},"modified":"2026-11-03T16:48:09","modified_gmt":"2026-11-03T15:48:09","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/orobiancu.corsica\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"
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TERMS AND CONDITIONS OF SALE<\/h1>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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PREAMBLE AND GLOSSARY:<\/h2>\n\t\t\n<\/section>\n
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The Terms and Conditions of Sale and the special conditions form a whole which is an integral part of the sales contract and which must be accepted in full before any sale is concluded.\n

\nThe website www.orobiancu.corsica, hereinafter referred to as \u201cthe Website\u201d, is a hotel booking tool.\n

\nFor the purposes of these Terms and Conditions of Sale, it is agreed that the customers and HOTEL ORO BIANCU shall be collectively referred to as the \u201cParties\u201d and individually as a \u201cParty\u201d, and that the user who has validated a booking or an order shall then be referred to as the \u201cCustomer\u201d.\n

\nThe terms used in the body of the Terms and Conditions of Sale are defined as follows:\n

\n\u201cCustomer\u201d<\/em> means a natural person of full legal age, acting for his or her personal needs and having full legal capacity to enter into commitments hereunder.\n

\n\u201cTerms of Sale of the Booked Rate\u201d<\/em> means the specific conditions of each booking made by the Customer.\n

\n\u201cBooking Confirmation\u201d<\/em> means the document summarising the details of the booking made by the Customer, sent by the Website or by the Hotel to the Customer.\n

\n\u201cBooking Request\u201d<\/em> means any request to book a hotel room made by the Customer via mobile communication services or via the internet.\n

\n\u201cHotel\u201d<\/em> means HOTEL ORO BIANCU, operated by the Soci\u00e9t\u00e9 \u00e0 Responsabilit\u00e9 Limit\u00e9e (SARL) ANNEIS with a share capital of \u20ac20,000, whose registered office is located at R\u00e9sidence Altore chemin des oliviers 20200 Pietrabugno, registered with the Bastia Trade and Companies Register (RCS) under number 893 019 943.\n

\n\u201cPartners\u201d<\/em> means any service providers that have entered into a service agreement or a partnership agreement with the Hotel.\n

\n\u201cService\u201d<\/em> means any hotel room booking service performed by the Customer on the Hotel\u2019s website and, more specifically, the provision of rooms whose essential characteristics are presented on the Hotel\u2019s website.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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Article I \u2013 Scope<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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These Terms and Conditions of Sale apply, without restriction or reservation, to all bookings of hotel rooms and ancillary services (the Services) offered by the Hotel (the Provider) to consumers and non-professional customers (\u2018the Customers or the Customer\u2019) on its website.<\/p>\n\t\t\t\t\t

The main characteristics of the Services are presented on the Hotel\u2019s website.<\/p>\n\t\t\t\t\t

The Customer is required to read them before making any booking.<\/p>\n\t\t\t\t\t

The choice, booking and purchase of a\u00a0Service\u00a0are the sole responsibility of the Customer.<\/p>\n\t\t\t\t\t

These terms apply to the exclusion of all other terms, in particular those applicable to other sales channels for the\u00a0Services.<\/p>\n\t\t\t\t\t

They may be supplemented by specific conditions, set out on the website, before any transaction with the Customer.<\/p>\n\t\t\t\t\t

The Customer is informed that the Hotel enters into partnership agreements with third-party travel providers in order to enable the Customer, by using the services offered by these partners on their websites, to search for, select and book rooms at the Hotel. Any booking of hotel rooms made in this way implies that the Customer has read and fully accepted, without reservation, the specific conditions of the Hotel, the terms of sale of the booked rate and these Terms and Conditions of Sale.<\/p>\n\t\t\t\t\t

The Customer declares that he or she has obtained from the Hotel all the necessary information available on the website.<\/p>\n\t\t\t\t\t

These Terms and Conditions of Sale are accessible at any time on the website and shall prevail, where applicable, over any other version or any other conflicting document.<\/p>\n\t\t\t\t\t

Unless proven otherwise, the data recorded in the Hotel\u2019s computer system constitute proof of all transactions concluded with the Customer.<\/p>\n\t\t\t\t\t

The Customer expressly agrees that entering the required bank details, accepting these Terms and Conditions of Sale and validating the booking form or booking request constitute an electronic signature within the meaning of Article 1316-4 of the Code civil, which, between the parties, has the same value as a handwritten signature.<\/p>\n\t\t\t\t\t

The computerised records kept in the Hotel\u2019s computer systems shall be stored under reasonable security conditions and regarded as evidence of the communications, orders and payments between the Hotel and the Customer.<\/p>\n\t\t\t\t\t

The Hotel shall retain the written record of the conclusion of the contract in electronic or paper format for a maximum period of five years.<\/p>\n\t\t\t\t\t

The Customer is informed that his or her IP address is recorded at the time of booking.<\/p>\n\t\t\t\t\t

In accordance with the loi Informatique et Libert\u00e9s of 6 January 1978, reinforced and supplemented by the GDPR (General Data Protection Regulation), which came into force on 25 May 2018, the Customer has, at any time, the right to access, rectify, object to, erase and port all of his or her personal data by writing, by post and with proof of identity, to:<\/p>\n\t\t\t\t\t

Hotel Oro Biancu<\/strong>
Lotissement A Maraninca<\/strong>
20290 LUCCIANA<\/strong><\/p>\n\t\t\t\t\t

The Customer declares that he or she has read and accepted these Terms and Conditions of Sale by ticking the box provided for this purpose before starting the online ordering procedure, as well as the general terms of use of the Hotel\u2019s website.<\/p>\n\t\t\t\t\t

Validation of the order for Services by the Customer constitutes acceptance, without restriction or reservation, of these Terms and Conditions of Sale.<\/p>\n\t\t\t\t\t

The Customer acknowledges having the full legal capacity required to enter into contracts and to acquire the Services offered on the Hotel\u2019s website.<\/p>\n\t\t\t\t\t

The Customer also acknowledges booking hotel rooms and ancillary services for his or her personal needs.<\/p>\n\t\t\t\t\t

The Customer declares that he or she is able to save and print these Terms and Conditions of Sale.<\/p>\n\t\t\t\t\t

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As these Terms and Conditions of Sale may be subject to subsequent amendments, the version applicable to the Customer\u2019s purchase is the one in force on the website on the date the order is placed.<\/p>\n\t\t\t\t\t

These Terms and Conditions of Sale apply for as long as the services offered by the Hotel are online on the Hotel\u2019s Website. The Hotel reserves the right to close access to its Website temporarily or permanently.<\/p>\n\t\t\t\t\t

Amendments to these Terms and Conditions of Sale are enforceable against users of the Hotel\u2019s website from the time they are published online and cannot apply to transactions concluded previously.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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Article II \u2013 Bookings<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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Bookings can be made on the website, by telephone, by email or by post.<\/p>\n\t\t\t\t\t

The Customer chooses the services presented on the Hotel\u2019s website, which offers the possibility of booking a room at transparent contractual rates, with or without options or extras that the Customer is free to take out.<\/p>\n\t\t\t\t\t

The booking will only be effective if it is guaranteed by the Customer through payment of the full amount of the booking.<\/p>\n\t\t\t\t\t

1. Booking process<\/strong><\/p>\n\t\t\t\t\t

The Customer selects on the website the services he or she wishes to book, as follows:<\/p>\n\t\t\t\t\t

1. Selection of the room type, the dates of stay and the rate;<\/p>\n\t\t\t\t\t

2. Selection of ancillary services, where applicable (except where the service is included in the rate stated);<\/p>\n\t\t\t\t\t

3. Verification and validation of the booking details, the total amount of the booking and the rate conditions;<\/p>\n\t\t\t\t\t

4. Entry of his or her contact details;<\/p>\n\t\t\t\t\t

5. Entry of his or her bank card details;<\/p>\n\t\t\t\t\t

6. Consultation and acceptance of the Terms and Conditions of Sale and of the conditions of the selected rate prior to validating the booking;<\/p>\n\t\t\t\t\t

7. Validation and payment of the booking.<\/p>\n\t\t\t\t\t

The Customer acknowledges having read the nature, purpose and booking terms of the Services offered by the Hotel and having requested and obtained the information necessary to make the booking with full knowledge of the facts. The Customer is solely responsible for his or her choice of services and their suitability for his or her needs, so that the Hotel cannot be held liable in this respect.<\/p>\n\t\t\t\t\t

The Customer undertakes to complete the information requested in the booking request and certifies that the information provided is true and accurate.<\/p>\n\t\t\t\t\t

The contractual information is presented in French and is confirmed no later than at the time the order is validated by the Customer.<\/p>\n\t\t\t\t\t

For bookings made exclusively online, a booking is registered on the Hotel\u2019s website when the Customer accepts these Terms and Conditions of Sale by ticking the box provided for this purpose, validates the booking and proceeds to payment.<\/p>\n\t\t\t\t\t

The Customer may check the details of the booking and its total price and correct any errors before confirming acceptance (Article 1127-2 of the Code civil).<\/p>\n\t\t\t\t\t

It is therefore the Customer\u2019s responsibility to check the accuracy of the order and to report any error immediately.<\/p>\n\t\t\t\t\t

The Customer may book on the website, individually and for his or her personal needs, a maximum of thirteen (13) rooms per booking.<\/p>\n\t\t\t\t\t

For any booking of more than thirteen rooms identified on the website, the Hotel reserves the right to modify the price and the Terms and Conditions of Sale.<\/p>\n\t\t\t\t\t

2. Booking confirmation<\/strong><\/p>\n\t\t\t\t\t

The booking will only be considered final once the Hotel has sent the Customer confirmation of acceptance of the order by email, including the corresponding booking number, the booking summary, the Services booked, the price of the Services, the terms of sale applicable to the selected rate as accepted by the Customer, the Terms and Conditions of Sale, where applicable information on after-sales service, and the contact address to which complaints may be submitted.<\/p>\n\t\t\t\t\t

The booking is deemed firm and final upon receipt of this booking confirmation email.<\/p>\n\t\t\t\t\t

3. Cancellation or modification of a booking<\/strong><\/p>\n\t\t\t\t\t

3.a Cancellation or refusal of a booking by the Hotel<\/strong><\/p>\n\t\t\t\t\t

The Hotel reserves the right to cancel or refuse any booking from a Customer with whom there is a dispute concerning payment for a previous order.<\/p>\n\t\t\t\t\t

Likewise, any booking or payment that is irregular, ineffective, incomplete or fraudulent for a reason attributable to the Customer will result in cancellation of the booking at the Customer\u2019s expense, without prejudice to any civil or criminal action against the Customer.<\/p>\n\t\t\t\t\t

3.b Cancellation of a booking by the Customer<\/strong><\/p>\n\t\t\t\t\t

Each booking is made in a named person\u2019s name and may under no circumstances be transferred to a third party.<\/p>\n\t\t\t\t\t

Cancellation of a booking at the Flexible rate:<\/p>\n\t\t\t\t\t

If the Customer cancels a booking made at the Flexible rate, the following conditions apply:<\/p>\n\t\t\t\t\t

-Free cancellation up to 5 days before arrival.\u00a0For any cancellation between D-5 and D-0 (day of arrival), no refund will be made, but the stay may be rescheduled within 6 months \/ subject to availability.<\/p>\n\t\t\t\t\t

Cancellation of a booking at the Non-Cancellable Non-Refundable rate:<\/p>\n\t\t\t\t\t

If the Customer cancels or modifies a booking made at the Non-Cancellable Non-Refundable rate, for any reason whatsoever, a sum corresponding to 100% of the total amount shall automatically be retained by the Hotel and invoiced to the Customer.<\/p>\n\t\t\t\t\t

3.c Modification of a booking<\/strong><\/p>\n\t\t\t\t\t

Any modification of a booking must be requested by email or post to the establishment, or by telephone.<\/p>\n\t\t\t\t\t

The request will only become effective once the establishment has confirmed its acceptance in writing.<\/p>\n\t\t\t\t\t

In the event of a change to the stay, the following conditions apply (except in cases of force majeure):<\/p>\n\t\t\t\t\t

\u2013 In the event of a no-show on the scheduled arrival date, the Customer\u2019s credit card will be charged the amount of the first night;
\u2013 Any stay that has begun is payable in full.<\/p>\n\t\t\t\t\t

4. Arrival and departure arrangements<\/strong><\/p>\n\t\t\t\t\t

All bookings made on the Website provide for an arrival time of 3 p.m. and a departure time of 11 a.m.<\/p>\n\t\t\t\t\t

The Customer must arrive at the Hotel before 6 p.m. or notify the Hotel in the event of late arrival.<\/p>\n\t\t\t\t\t

If the Customer has not arrived at the Hotel after 6 p.m., one night will automatically be charged as a penalty to the Customer\u2019s bank card provided at the time of booking, unless the booking was prepaid on the Website.<\/p>\n\t\t\t\t\t

If the booked room is vacated after the required departure time (11 a.m.), an additional night will be charged to the Customer as a penalty.<\/p>\n\t\t\t\t\t

Any interruption of the stay before the departure date specified in the booking will result in payment of the full agreed price.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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Article III \u2013 Rates<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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The Services offered by the Hotel are provided at the rates in force on the Hotel\u2019s website when the booking is registered by the Hotel.<\/p>\n\t\t\t\t\t

Prices are expressed in euros, excluding tax and including all taxes.<\/p>\n\t\t\t\t\t

The rates take into account any discounts that may be granted by the Hotel under the conditions specified on the Hotel\u2019s website.<\/p>\n\t\t\t\t\t

These rates are firm and not subject to revision during their period of validity, as indicated on the Hotel\u2019s website, the Hotel reserving the right, outside this period of validity, to change prices at any time.<\/p>\n\t\t\t\t\t

Rates are indicated before and during the booking made by the Customer. They are per room for the number of persons and the date selected.<\/p>\n\t\t\t\t\t

Rates are confirmed to the Customer as an amount including all taxes (excluding tourist tax) in the Hotel\u2019s trading currency. They include VAT at the rate applicable on the day of booking; any change in the applicable VAT rate will automatically be passed on to the rates indicated on the invoicing date. The same shall apply to any change in, or introduction of, new legal or regulatory taxes imposed by the competent Authorities.<\/p>\n\t\t\t\t\t

They do not include the tourist tax, which is payable directly on site to the Hotel.<\/p>\n\t\t\t\t\t

The Customer undertakes to pay these various taxes to the Hotel without any dispute whatsoever.<\/p>\n\t\t\t\t\t

The payment requested from the Customer corresponds to the total amount of the purchase, with the exception of this tax.
Unless otherwise stated on the Website, ancillary services (breakfast, etc.) are not included in the price.<\/p>\n\t\t\t\t\t

Conversion into foreign currency is given for information purposes only and is not contractual. If a rate involves payment directly to the Hotel on the Customer\u2019s arrival or departure and the Customer\u2019s currency is not the same as that of the Hotel, the rate charged by the Hotel may differ from the one communicated at the time of booking, owing to changes in the exchange rate between the booking date and the payment date.<\/p>\n\t\t\t\t\t

An invoice is issued by the Hotel and given to the Customer when the booked Services are provided.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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Article IV\u2013 Terms of payment<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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For all types of booking made, the price is payable in full at the time the order is placed.<\/p>\n\t\t\t\t\t

Accordingly, in all cases and in order to guarantee the booking, the Customer is asked to provide his or her bank card number, which is transmitted securely.<\/p>\n\t\t\t\t\t

It being specified that the bank card details transmitted by the Customer to the Company via a secure system allow the latter to charge the card for the total amount of the stay, again securely.<\/p>\n\t\t\t\t\t

The Customer\u2019s bank account is debited on the day of the order, the invoice being sent by the Company to the Customer on the day of his or her departure from the Hotel.<\/p>\n\t\t\t\t\t

Where the stay is paid for by a third party, the Hotel will require documents to secure the transaction.<\/p>\n\t\t\t\t\t

The full total price of the booking is payable when the Customer places the order, by the following methods of payment:<\/p>\n\t\t\t\t\t

\u2013 By bank card: Carte Bancaire, Visa, MasterCard, American Express, other bank cards;
\u2013 By telephone;
\u2013 By bank transfer;
\u2013 In cash.<\/p>\n\t\t\t\t\t

Payment by bank card is irrevocable, except in the event of fraudulent use of the card. In that case, the Customer may request cancellation of the payment and reimbursement of the corresponding sums.<\/p>\n\t\t\t\t\t

Payments made by the Customer will only be considered final once the sums due have actually been received by the Hotel.<\/p>\n\t\t\t\t\t

Furthermore, in the event of failure to comply with the payment conditions set out above, the Hotel reserves the right to suspend or cancel the provision of the Services booked by the Customer and\/or to suspend the performance of its obligations.<\/p>\n\t\t\t\t\t

No additional fee exceeding the costs borne by the Hotel for the use of a means of payment may be charged to the Customer.<\/p>\n\t\t\t\t\t

Finally, in the event of a no-show at the Hotel or a late cancellation resulting in a one-night penalty, the Customer\u2019s bank details provided at the time of booking will be used to settle the corresponding penalties.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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Article V\u2013 Provision of services and stay<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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On arrival, the Customer will be asked to present an identity document.<\/p>\n\t\t\t\t\t

Pursuant to Article R611-42 of the Code de l\u2019entr\u00e9e et du s\u00e9jour des \u00e9trangers, depending on the Customer\u2019s country of origin, the Customer may be asked to complete a police registration form.<\/p>\n\t\t\t\t\t

The Services booked by the Customer, which comprise hotel room booking services and ancillary services, will be provided in the following manner, under the conditions laid down in these Terms and Conditions of Sale, supplemented by the Terms of Sale of the Rate which the Customer has read and accepted when booking on the Hotel\u2019s website.<\/p>\n\t\t\t\t\t

It being specified that:<\/p>\n\t\t\t\t\t

The Hotel is an entirely non-smoking area.<\/p>\n\t\t\t\t\t

The Customer will be held liable for direct and\/or indirect consequential damage resulting from smoking in the Hotel. The Customer will therefore be liable for the full amount of the costs of cleaning and of restoring the damaged item or area to its original condition.<\/p>\n\t\t\t\t\t

Animals are not allowed in the Hotel: the Hotel comprising the dining room, the common rooms and the bedrooms.<\/p>\n\t\t\t\t\t

The Customer\u2019s personal belongings left in the Hotel room or in the public areas of the Hotel are his or her sole responsibility.<\/p>\n\t\t\t\t\t

The Hotel cannot be held liable for the loss or theft of, or deterioration of or damage caused to, the said belongings.<\/p>\n\t\t\t\t\t

The Customer agrees and undertakes to use the room reasonably.<\/p>\n\t\t\t\t\t

Accordingly, any behaviour contrary to public decency and public order will lead the Hotel to ask the Customer to leave the establishment without any compensation and\/or without any refund if payment has already been made. If no payment has yet been made, the Customer must pay the price of the nights used before leaving the establishment.<\/p>\n\t\t\t\t\t

The Customer will be held liable for all direct and\/or indirect consequential damage caused by him or her, found in the booked room or which he or she may cause within the Hotel. Consequently, the Customer undertakes to compensate the Hotel up to the amount of the said damage, without prejudice to any damages that may be due and to the legal costs and lawyers\u2019 fees incurred by the Hotel.<\/p>\n\t\t\t\t\t

A WIFI connection (paid or free of charge) enabling customers to connect to the internet may be offered in accordance with the Hotel\u2019s policy in force. The Customer undertakes that the IT resources made available by the Hotel shall in no way be used for the purposes of reproducing, representing, making available or communicating to the public works or subject matter protected by copyright or by a related right, such as texts, images, photographs, musical works, audiovisual works, software and video games, without the authorisation of the rights holders provided for in Books I and II of the Code de la propri\u00e9t\u00e9 intellectuelle where such authorisation is required. If the Customer fails to comply with the aforementioned obligations, he or she may be charged with the offence of infringement (Article L.335-3 of the Code de la propri\u00e9t\u00e9 intellectuelle), punishable in accordance with the legal provisions applicable at the time of the offence.<\/p>\n\t\t\t\t\t

The Customer is also required to comply with the security policy of the Hotel\u2019s internet service provider, including the rules for using the security measures implemented to prevent unlawful use of IT resources, and to refrain from any act impairing the effectiveness of these measures.<\/p>\n\t\t\t\t\t

Unless expressly provided otherwise, the Room will be made available to the Customer at 3 p.m. on the day of arrival and the Customer shall vacate the room at 11 a.m. on the day of departure.<\/p>\n\t\t\t\t\t

Failing this, an additional night will be charged to the Customer. The Customer must check his or her departure date. In the event of early departure, charges equivalent to one night will be applied.<\/p>\n\t\t\t\t\t

The Hotel undertakes to use its best endeavours to provide the Services booked by the Customer, under an obligation of means.<\/p>\n\t\t\t\t\t

In the absence of reservations or complaints expressly made by the Customer upon receipt of the Services, the Services shall be deemed to comply with the order in terms of quantity and quality.<\/p>\n\t\t\t\t\t

The Customer shall have a period of 8 days from the provision of the Services to submit such reservations or complaints to the Hotel in writing, together with all relevant supporting documents.
No complaint can be validly accepted if the Customer fails to comply with these formalities and time limits.<\/p>\n\t\t\t\t\t

The Hotel will refund or rectify the Customer\u2019s booking (insofar as possible) as soon as possible and at its own expense, by appropriate means agreed by the Customer, for the Services whose lack of conformity has been duly proven by the Customer.<\/p>\n\t\t\t\t\t

Refunds will be made by credit to the Customer\u2019s bank account or by bank cheque sent to the Customer.<\/p>\n\t\t\t\t\t

The Hotel\u2019s warranty is limited to the refund of the Services actually paid for by the Customer, and the Hotel cannot be held liable or in default for any delay or non-performance resulting from the occurrence of a case of force majeure as usually recognised by French case law.
In the event of an exceptional event, force majeure or inability to make the booked room available to the Customer, the Hotel reserves the right to accommodate the Customer, in whole or in part, in a hotel of an equivalent category, for services of the same nature and subject to the Customer\u2019s prior agreement.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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VI-Right of withdrawal<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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In accordance with Article L 221-28 of the Code de la consommation, the Customer does not have the right of withdrawal provided for in Article L 221-18 of the Code de la consommation, given the nature of the services provided.<\/p>\n\t\t\t\t\t

The contract is therefore definitively concluded as soon as the booking is confirmed by the Customer in accordance with the terms set out in these Terms and Conditions of Sale.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

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VII \u2013 \u201cGuaranteed Covid-19 Refund\u201d Offer<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
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For any request for cancellation or modification connected with the Covid-19 pandemic declared by the competent authorities, affecting a participant in the stay and\/or having an impact on the total period of the stay,<\/p>\n\t\t\t\t\t

  • Considering, on the one hand, a rate initially booked on flexible terms directly with the establishment, the initially planned stay may be modified free of charge (****) or the amount already paid by the Customer for the said initially planned stay will be refunded free of charge, either in money or as a credit voucher (***), exclusively in the cases listed below (**);<\/li>
  • Considering, on the other hand, and by contrast, a preferential rate initially booked on non-flexible terms known as \u201cnon-exchangeable\/non-modifiable\/non-refundable\u201d directly with the establishment, the initially planned stay may be modified free of charge (****) or the amount already paid by the Customer for the said initially planned stay will be refundable free of charge through the issue of a credit voucher (***), exclusively in the cases listed below (**).<\/li><\/ul><\/span>\n\t\t\t\t\t

    The eligible circumstances\/cases related to the Covid-19 pandemic declared by the authorities giving rise to a refund in money and\/or a credit voucher are as follows:<\/p>\n\t\t\t\t\t

    • Contact case preventing travel (supported by an isolation certificate issued by a doctor);<\/li>
    • The Customer or a person travelling tests positive for Covid-19 on an RT-PCR test;<\/li>
    • Travel restrictions (Origin or Destination)<\/li>
    • Advice against non-essential travel to the destination, to the accommodation or from the place of origin;<\/li>
    • Prohibition on travelling to the holiday location;<\/li>
    • Restriction of travel (100 km radius);<\/li>
    • National, regional, departmental or municipal lockdown affecting the Customer;<\/li>
    • Fourteen-day quarantine imposed after the stay;<\/li>
    • Closure of the establishment, of the destination or of the borders of the Customer\u2019s country of destination or origin;<\/li>
    • Change of dates of school examinations\/competitive examinations, rescheduled during the period of the stay (supported by a certificate from the educational institution).<\/li><\/ul><\/span>\n\t\t\t\t\t

      The request for modification\/cancellation must be made no earlier than 30 days before the departure date and may be made up to the day before the said Customer\u2019s arrival<\/p>\n\t\t\t\t\t

      If these conditions arise during the Customer\u2019s stay, the unused nights will be refunded. Offer not valid for a stay paid for with a credit voucher. A stay paid for with a credit voucher will be refunded with a new credit voucher for the same amount.<\/p>\n\t\t\t\t\t

      This guarantee does not apply to the following other reasons for being unable to travel: closed beaches, bars and restaurants, personal concern, partially closed facilities.<\/p>\n\t\t\t\t\t

      Circumstances known at the time of booking are excluded (measures taken by the public authorities already in force on the booking date; non-exhaustive list).<\/p>\n\t\t\t\t\t

      For any other reason for cancellation or modification, the default general cancellation or modification conditions apply.<\/p>\n\t\t\t\t\t

      (**) On presentation of supporting documents or according to measures taken by the public authorities between the booking date and the arrival date.
      (***) For a stay costing more than the initial stay, the Customer must pay the difference, and if this amount is less than the initial stay, the credit voucher will be applied to the price of the new stay and the balance carried over to a credit voucher to be spent on another stay. The purchase voucher or credit voucher is non-transferable.
      (****) For a subsequent stay costing more than the initial stay, the Customer must pay the difference for the postponed stay, and if this amount is less than the initial stay, a credit voucher will be issued.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      VIII-Liability of the Hotel - Warranty<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      The Hotel guarantees the Customer, in accordance with the statutory provisions and without additional payment, against any lack of conformity or latent defect resulting from a defect in the design or performance of the Services booked and actually paid for, under the conditions and in accordance with the terms defined in these Terms and Conditions of Sale.<\/p>\n\t\t\t\t\t

      The Services provided via the Hotel\u2019s website comply with the regulations in force in France.<\/p>\n\t\t\t\t\t

      The Hotel cannot be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is the responsibility of the Customer, who is solely responsible for the choice of Services requested, to check.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      IX-Protection of personal data<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      Pursuant to Law No. 78-17 of 6 January 1978 as amended by Law No. 2018-493 of 20 June 2018, it is reiterated that the personal data requested from the Customer are necessary for, in particular, processing his or her order and drawing up invoices.<\/p>\n\t\t\t\t\t

      These data may be disclosed to its potential partners responsible for the performance, processing, management and payment of the bookings and of the Customer\u2019s stay.<\/p>\n\t\t\t\t\t

      In addition, the Hotel may send its customers by email its newsletter, promotional offers and a satisfaction questionnaire following their hotel stay.<\/p>\n\t\t\t\t\t

      The processing of information communicated via the Hotel\u2019s website meets the legal requirements regarding the protection of personal data, the information system used ensuring optimum protection of such data.<\/p>\n\t\t\t\t\t

      In accordance with the national and European regulations in force, the Customer has a permanent right of access, modification, rectification, objection, portability and restriction of processing with regard to information concerning him or her.<\/p>\n\t\t\t\t\t

      This right may be exercised under the conditions and in accordance with the procedures defined on the Hotel\u2019s website.<\/p>\n\t\t\t\t\t

      The personal data protection policy can be consulted in the Personal Data Protection Charter available on the Hotel\u2019s Website.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      X- Intellectual property<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      The content of the Hotel\u2019s website is the property of the Hotel and its partners and is protected by French and international intellectual property laws.<\/p>\n\t\t\t\t\t

      Any total or partial reproduction of this content is strictly prohibited and may constitute an offence of infringement.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      XI-Hardship<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      These Terms and Conditions of Sale expressly exclude the statutory hardship regime (impr\u00e9vision) provided for in Article 1195 of the Code civil for all transactions involving Services from the Hotel to the Customer.<\/p>\n\t\t\t\t\t

      The Hotel and the Customer therefore each waive the right to rely on the provisions of Article 1195 of the Code civil and on the hardship regime provided for therein, undertaking to fulfil their obligations even if the contractual balance is upset by circumstances that were unforeseeable at the time the sale was concluded, even if performance should prove excessively onerous, and to bear all the economic and financial consequences thereof.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      XII- Force majeure<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      Force majeure means any event beyond the control of the parties that is both unforeseeable and insurmountable and that prevents either the Customer or the Hotel from fulfilling all or part of the obligations provided for in the contract.<\/p>\n\t\t\t\t\t

      The Parties cannot be held liable if the non-performance of, or delay in performing, any of their obligations as described herein results from a case of force majeure within the meaning of Article 1218 of the Code civil.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      XIII \u2013 Miscellaneous provisions<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      These Terms and Conditions of Sale, the Personal Data Charter, the Terms of Sale of the rate booked by the Customer, the Booking Request and the Booking Confirmation by the Customer constitute the entire agreement between the parties within the limits of its purpose. Consequently, within these limits, they replace and cancel any prior oral or written agreement.<\/p>\n\t\t\t\t\t

      No tolerance, whatever its nature, scope, duration or frequency, may be considered as creating any right whatsoever, nor may it lead to any limitation whatsoever of the possibility of invoking any of the clauses of these Terms and Conditions of Sale at any time, without any restriction.<\/p>\n\t\t\t\t\t

      Any clause of these Terms and Conditions of Sale that is declared null and void or unlawful by a competent court shall be deprived of effect, but its nullity shall not affect the other provisions, nor the validity of the Terms and Conditions of Sale as a whole or their legal effects.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      XIV-Applicable law -Language<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      These Terms and Conditions of Sale and the transactions arising from them are governed by French law.<\/p>\n\t\t\t\t\t

      They are drafted in French. If they are translated into one or more languages, only the French text shall be authentic in the event of a dispute.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      XV-Disputes<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      All disputes to which the booking, purchase and sale transactions concluded pursuant to these Terms and Conditions of Sale may give rise, concerning their validity, interpretation, performance, termination, consequences and outcomes, and which could not be resolved between the seller and the Customer, shall be submitted to the competent courts under the conditions of ordinary law.<\/p>\n\t\t\t\t\t

      The Customer is informed that he or she may in any event have recourse to conventional mediation, in particular with the Commission de la m\u00e9diation de la consommation or with existing sector-specific mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute.<\/p>\n\t\t\t\t\t

      The Customer, on finding that a breach of the General Data Protection Regulation has been committed, may mandate an association or body referred to in Section IV of Article 43 ter of the loi informatique et libert\u00e9 of 1978 in order to obtain redress against the data controller or processor before a civil or administrative court or before the Commission nationale de l\u2019informatique et des libert\u00e9s.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n

      \n
      \n
      \n \t\t\t

      XVI \u2013 Pre-contractual information \u2013 Customer\u2019s acceptance<\/h2>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n
      \n
      \n \t\t\t

      The Customer acknowledges having received, prior to placing the booking and concluding the contract, in a legible and comprehensible manner, these Terms and Conditions of Sale and all the information listed in Article L. 221-5 of the Code de la consommation, and in particular the following information:<\/p>\n\t\t\t\t\t

      • The essential characteristics of the Services, taking into account the communication medium used and the Service concerned;<\/li>
      • The price of the Services and ancillary costs;<\/li>
      • In the absence of immediate performance of the contract, the date or period by which the Hotel undertakes to provide the booked Services;<\/li>
      • Information relating to the identity of the Hotel, its postal, telephone and electronic contact details, and its activities, if not apparent from the context;<\/li>
      • Information relating to the legal and contractual guarantees and the procedures for implementing them;<\/li>
      • The functionalities of the digital content and, where applicable, its interoperability;<\/li>
      • The possibility of having recourse to conventional mediation in the event of a dispute;<\/li>
      • Information relating to important contractual terms;<\/li>
      • The accepted methods of payment.<\/li><\/ul><\/span>\n\t\t\t\t\t

        Placing an order on the Hotel\u2019s website, whether by a natural or a legal person, entails full and complete adherence to and acceptance of these Terms and Conditions of Sale and an obligation to pay for the Services ordered, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any conflicting document, which would be unenforceable against the Hotel.<\/p>\n\t\t\n<\/div>\n\n<\/section>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        CONDITIONS G\u00c9N\u00c9RALES DE VENTE PREAMBULE ET LEXIQUE : Les conditions g\u00e9n\u00e9rales de vente et les conditions sp\u00e9ciales forment un ensemble qui fait partie int\u00e9grante du contrat de vente et dont l\u2019acceptation globale est obligatoire avant la conclusion de toute vente. Le site www.orobiancu.corsica, ci-apr\u00e8s nomm\u00e9 \u00ab le site \u00bb est un outil de r\u00e9servation en […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-114","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions g\u00e9n\u00e9rales de vente | Oro Biancu<\/title>\n<meta name=\"description\" content=\"Conditions g\u00e9n\u00e9rales de vente de l'h\u00f4tel Oro Biancu \u00e0 Lucciana, en Haute-Corse : r\u00e9servation, paiement, annulation et d\u00e9roulement du s\u00e9jour.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orobiancu.corsica\/en\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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